Return Policy

The finalized textbook list for each semester is published approximately two weeks before the first day of class.

We recommend waiting until your first day of class before purchasing textbooks, as your Instructor will verify the textbooks needed for the course at that time.

General Return Policy

Item Deadline
Textbooks 14 days from date of purchase or the last day for the semester's returns (whichever comes first)
E-Books and Access Codes (CEI) 14 days from date of purchase or the last day for the semester's returns pending Publisher approval.
General Merchandise 14 days from receipt date (unopened packaging, tags still on, clothing unworn)
Coursepacks Coursepacks (course specific materials) are not returnable.

Last Day for Returns

Semester Returns/Exchanges Not Accepted After
Fall Semester September 29
Summer, May start May 19
Summer, July start July 14
Winter Semester January 31

* Some courses with unique start dates or shorter duration will be returnable for only 7 days from the start of class.

Returns/exchanges must be:

  • Accompanied by original receipt
  • Refunded on the same card as original purchase
  • In New Condition*
  • Before the deadline

*New Condition means items are still in their original unopened packaging, books have no damage to the cover or page corners, and clothing is unworn with the tags still attached.

Final sale items:

The following are not eligible for return/refund:

  • Sale items
  • Kinesiology kits
  • Headphones
  • Lab coats & safety glasses
  • Shipping costs